Terms of Use

These Terms of Use ("Terms") are an agreement between you and 17607237 Canada Inc. ("we", "us"), the operator of the Accountable app ("the App"). By creating an account or using the App, you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the App. Effective 9 November 2026.

1. What Accountable is

Accountable helps you stop smoking, vaping or using cannabis. It sends reminders at times you choose, records a daily check-in, tracks your progress, shows health information from published sources, and lets members share stories.

Accountable is not medical care. It does not diagnose, treat or cure any condition, and it is not a substitute for advice from a doctor, pharmacist or other qualified professional. Health figures in the App summarise published research and public-health sources; they are general information, not predictions about you. Estimates such as "life earned back" are approximate. Talk to a health professional before changing any medication or treatment, and about withdrawal, pregnancy or any health condition.

If you are thinking about harming yourself, contact emergency services or a crisis line immediately (in the US and Canada, call or text 988). Accountable is not an emergency service.

2. Who can use it

You must be at least 13 years old to use the App. If you are under 18, or under the age of majority where you live, you may use the App only with the permission of a parent or guardian, who agrees to these Terms on your behalf and is responsible for any purchases.

You may not use the App if you are barred from doing so under applicable law.

3. Your account

You need an account to use the App. Give accurate information, keep your password secure, and tell us promptly if you think someone else has used your account. You are responsible for activity on your account.

Your username and first name are shown on stories you post publicly. Choose a username that does not impersonate anyone or include offensive language.

You can delete your account at any time in the App under Account → Delete account. See the Privacy Policy for what is deleted.

4. Subscriptions and payment

Accountable requires a paid subscription after you create an account. Plans are currently offered monthly and yearly. Prices are shown in the App before you buy and may vary by country and include applicable taxes.

Free trial: new subscribers may receive a free trial (currently 3 days). If you do not cancel at least 24 hours before the trial ends, your subscription starts and you are charged automatically. Only one free trial is available per person.

Automatic renewal: subscriptions renew automatically at the end of each period at the then-current price unless you cancel at least 24 hours before the end of the period. Payment is charged to your Apple ID account (or Google Play account) at confirmation of purchase and at each renewal.

Cancelling: manage or cancel your subscription in your device's App Store or Google Play account settings. Deleting the App or your Accountable account does not cancel a subscription. After cancelling, you keep access until the end of the period you paid for.

Refunds: purchases are processed by Apple or Google, and refunds are handled under their policies. Request a refund from Apple at reportaproblem.apple.com, or from Google Play in your Play account. We cannot issue refunds for App Store or Google Play purchases ourselves.

Price changes: if a price changes, we or the store will notify you as required, and the new price applies from your next renewal.

5. Stories and community content

You may post up to three stories at a time. Every story is reviewed before it appears to other members, and we may decline, remove or edit the display of any story at our discretion. Stories marked anonymous do not show your name or username to other members, but they are linked to your account and visible to us for moderation.

You keep ownership of what you post. By posting, you give us a worldwide, non-exclusive, royalty-free licence to host, store, display and reproduce your story within the App for as long as it remains posted, and as needed to operate and moderate the App. You can delete your stories at any time.

Do not post content that: is illegal; harasses, threatens or demeans anyone; reveals someone else's private information; promotes, glamorises or sells tobacco, nicotine, cannabis or other drugs; encourages self-harm; gives medical instructions as fact; is spam or advertising; impersonates anyone; or infringes someone else's rights.

You can report a story from the App. Reported stories are hidden from you and reviewed. We may suspend or end accounts that break these rules.

Stories reflect the views of the people who wrote them, not ours, and are not medical advice.

6. Acceptable use

Do not misuse the App. This includes trying to access accounts or data that are not yours, interfering with or disrupting the App or its servers, scraping or bulk-collecting data, reverse engineering the App except where the law allows, getting around payment or security features, or using the App to break any law.

7. Our content and licence to you

The App, its design, text, graphics and software are owned by us or our licensors. Health facts and stories from public sources (such as the CDC, WHO and published studies) are credited to those sources and remain theirs.

Subject to these Terms and an active subscription, we give you a personal, non-transferable, non-exclusive, revocable licence to use the App on devices you own or control, for your own non-commercial use.

8. Changes and availability

We may update, change or stop parts of the App. We try to keep it available but do not promise it will always be uninterrupted or error-free.

We may update these Terms. If a change is significant, we will tell you in the App or by email before it takes effect. Continuing to use the App after a change means you accept the updated Terms.

9. Ending your use

You can stop using the App and delete your account at any time. We may suspend or end your access if you break these Terms or if we must for legal reasons. Remember to cancel any subscription through the App Store or Google Play.

10. Disclaimers

To the extent permitted by law, the App is provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not promise that using the App will help you quit or produce any health outcome.

11. Limitation of liability

To the extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or goodwill, arising from your use of the App. Our total liability for any claim relating to the App is limited to the amount you paid us for the App in the 12 months before the claim.

Some places do not allow these limits, so they may not apply to you. Nothing in these Terms limits rights you have under consumer law that cannot be waived.

12. Apple

If you downloaded the App from Apple's App Store: these Terms are between you and us, not Apple. Apple is not responsible for the App or its content, has no obligation to provide maintenance or support, and is not responsible for any claims relating to the App, including product liability, legal compliance or intellectual-property claims. If the App fails to meet any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You confirm you are not in a country subject to a US Government embargo and are not on any US Government list of prohibited or restricted parties.

13. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law rules. Disputes will be handled in the courts located there, unless the consumer law of where you live gives you the right to bring a claim in your local courts.

14. Contact

Questions about these Terms: hello@accountableclub.app.