Privacy Policy

This Privacy Policy explains what information the Accountable app ("the App") collects, how it is used, and the choices you have. The App is operated by 17607237 Canada Inc. ("we", "us"). Effective 9 November 2026.

The short version

We collect what the App needs to work: your account details, what you tell us about your habit, and your daily check-ins. We do not sell your information, show ads, or use advertising or analytics trackers. Your habit data is private to your account. You can delete your account and data in the App at any time.

What we collect

Account: your email address and password (stored securely by our authentication provider; we never see your password), your first name and username. If you use Sign in with Apple, we receive an identifier from Apple and, if you choose to share them, your name and email (which may be an Apple private relay address).

Habit and progress information you enter: which habits you are quitting (smoking, vaping and/or cannabis), when you quit, your usual amounts (such as cigarettes a day and pack size), what you spend and pack price, how long you have used, your age, the times you choose for reminders, your nightly check-in answers, streak and history. This is information about your health and substance use. You choose what to enter, and it is used only to run the App for you.

Stories and reports: the title and text of stories you post, whether you posted anonymously, when, and whether a story was approved; and any stories you report.

Subscription: whether you have an active subscription or trial, which plan, and renewal dates. Payment details are handled by Apple or Google; we never receive your card or bank information.

On your device only: the App keeps a copy of your data and your setup answers on your phone so it works offline, and schedules reminders as local notifications on the device. We do not use push notification tokens.

We do not collect your location, contacts, photos, microphone, advertising identifier or browsing activity.

How we use it

To provide the App: create and secure your account, sync your progress between your devices, calculate your streak, savings and health milestones, schedule your reminders, and show your stories.

To run subscriptions: confirm your plan and trial, and let you restore purchases.

To keep the community safe: review stories before they are published, and handle reports.

To communicate with you: about your account, security, or significant changes to these policies. We do not send marketing email without your consent.

To comply with the law and protect users and the App.

We do not use your information for advertising, and we do not sell or rent it.

Who can see it

Your habit, check-in and progress data is visible only to you, through your signed-in account.

Public stories show your first name and username to other members after they are approved. Anonymous stories show neither to other members; we can see who wrote them, for moderation only.

Service providers that process data on our behalf, under contracts that limit their use of it: Supabase (account, database and storage), RevenueCat (subscription status, linked to your account ID), and Apple or Google (sign-in where you choose it, app distribution and payments).

We may disclose information if required by law, to respond to valid legal requests, or to protect anyone's safety, or to a successor if the App is sold or merged, in which case this policy continues to apply.

Where it is stored and how it is protected

Data is stored with our providers on servers that may be outside your country, including in the United States. Data is encrypted in transit. Database rules restrict each account to its own data, and signed-out visitors cannot read any stored information. No method of storage is completely secure, but we work to protect your information and limit access to it.

How long we keep it

We keep your information while your account exists. When you delete your account, we delete your account, profile, habit data, check-in history, stories and reports from our database, generally immediately, and from backups within the provider's backup retention period. Subscription records held by Apple, Google and RevenueCat are kept under their own policies and for legal and tax requirements.

Your choices and rights

Delete your account: Account → Delete account, in the App. This cannot be undone. Deleting your account does not cancel a subscription; cancel in your App Store or Google Play settings.

Start over: Account → Start over clears your habits, streak and history but keeps your account.

Access, correct or export: you can see and edit your information in the App. To request a copy of your data or any other request, contact us.

We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). Depending on where you live (for example Canada, the EU, the UK or California), you may have rights to access, correct, delete, port or restrict use of your personal information, to object to certain processing, and to complain to a data-protection authority. We do not sell or share personal information for cross-context behavioural advertising. Where consent is the basis for processing health information, you can withdraw it by deleting your data.

Legal bases (EU/UK): we process your information to perform our contract with you (providing the App), with your consent for the health information you choose to enter, for our legitimate interests in keeping the App safe and working, and to meet legal obligations.

Notifications: you can turn reminders off at any time in your device settings.

Children

The App is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child under 13 has created an account, contact us and we will delete it.

Changes

We may update this policy. If a change is significant, we will tell you in the App or by email before it takes effect. The effective date at the top shows when it was last changed.

Contact

Questions, requests or complaints about your privacy go to our privacy officer at hello@accountableclub.app. Operator: 17607237 Canada Inc., Ontario, Canada. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.